Terms & Conditions

Last Updated: 1 January 2025 | Effective Date: 1 January 2025

1. Acceptance of Terms

By accessing or using any VETPL product, website, or service, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. Services

VETPL provides enterprise software solutions, including but not limited to ERP systems, mobile applications, SaaS platforms, and custom software development services. The specific terms of each product or service are governed by the respective Service Agreement or Subscription Agreement entered into between VETPL and the client.

3. Account Registration

To access certain services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Subscription and Payment

Subscription fees are payable in advance as specified in your Service Agreement. VETPL reserves the right to modify pricing with 30 days notice. Failure to pay may result in suspension or termination of services. All fees are non-refundable unless otherwise specified in writing.

5. Intellectual Property

All software, content, trademarks, logos, and intellectual property on VETPL platforms are the exclusive property of Volcanic Education & Technology Pvt Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the software solely for your internal business purposes as per your subscription.

6. Prohibited Uses

You agree not to: (a) reverse engineer, decompile, or disassemble any VETPL software; (b) use our services for any unlawful purpose; (c) introduce viruses or malicious code; (d) attempt to gain unauthorised access to any system; (e) resell or sublicence our services without written consent.

7. Data Ownership

You retain ownership of all data you input into VETPL systems. VETPL acts as a data processor on your behalf and processes your data only as instructed. Upon termination, you may request an export of your data within 30 days.

8. Limitation of Liability

To the maximum extent permitted by law, VETPL shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total cumulative liability shall not exceed the fees paid by you in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless VETPL, its directors, officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the services or violation of these terms.

10. Termination

Either party may terminate the agreement as specified in the Service Agreement. VETPL may immediately suspend or terminate services for material breach, non-payment, or illegal use. Upon termination, your right to use the services ceases immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand, India.

12. Contact

For questions regarding these Terms & Conditions, contact us at support@vetpl.org.